|Position||Research Operations Associate|
|Salary||6.5 LPA (Expected)|
|Work Experience||0-1 yrs|
Dunzo off-campus Hiring 2022
Job Role & Responsbility
Reach out to our Users, Partners, and Merchants to understand their experiences and expectations:
This would include participant recruitment and interview scheduling, conducting short interviews and surveys through voice calls, and getting feedback from time to time
Support the research and insights team with logging customer interview data and organizing it for analysis
Help with post research work including coordinating user incentive payouts
The role is 5-days working from 10 am-7 pm. Weekly offs would be on any two days of the week
Fluency in English and Hindi
Preferably speak at least one of these languages – Kannada, Tamil, or Telugu
Job to do
Customer-centric: You are very passionate about providing an excellent experience to our end users, partners, and merchants by understanding their requirements, problems, and expectations
Empathetic: Are good at understanding the way people feel about different situations from the way they speak and express themselves
Researcher at Heart: Are interested in research and gathering insights and would want to pursue it later as part of your career
Take Ownership: Like to own your work and are willing to go the extra mile when needed, to help ensure our users have a great experience. Are comfortable with tight deadlines which might come up from time to time
Work experience in customer-centric industries or the E-commerce space is preferred
Experience working with customers from different regions in India and having a good understanding of cultural differences
You communicate clearly and are good at explaining anything to anyone over the phone.
HO WTO APPLY FOR Dunzo off-campus Hiring 2022?
Eligible and interested candidates fill out the online application form through our given link below.