Dunzo off-campus Recruitment 2022 || Research Operations Associate – User Calling | Apply now

Job description

Dunzo off-campus Hiring 2022

Job Role & Responsbility

Reach out to our Users, Partners, and Merchants to understand their experiences and expectations:

This would include participant recruitment and interview scheduling, conducting short interviews  and surveys through voice calls, and getting feedback from time to time

Support the research and insights team with logging customer interview data and organizing it for analysis

Help with post research work including coordinating user incentive payouts

The role is 5-days working from 10 am-7 pm. Weekly offs would be on any two days of the week

Education Qualifications

Bachelor’s degree

Fluency in English and Hindi

Preferably speak at least one of these languages – Kannada, Tamil, or Telugu 

Job to do

Customer-centric: You are very passionate about providing an excellent experience to our end users, partners, and merchants by understanding their requirements, problems, and expectations

Empathetic: Are good at understanding the way people feel about different situations from the way they speak and express themselves

Researcher at Heart: Are interested in research and gathering insights and would want to pursue it later as part of your career

Take Ownership: Like to own your work and are willing to go the extra mile when needed, to help ensure our users have a great experience. Are comfortable with tight deadlines which might come up from time to time

Extra-Knowledge:

Work experience in customer-centric industries or the E-commerce space is preferred

Experience working with customers from different regions in India and having a good understanding of  cultural differences

You communicate clearly and are good at explaining anything to anyone over the phone. 

HO WTO APPLY FOR Dunzo off-campus Hiring 2022?

Eligible and interested candidates fill out the online application form through our given link below.

APPLY NOW