HP Recruitment 2022:

Company Name HP
Post Name  Tech Support
Salary 30,000 /Month
Experience Freshers
Job Location Bangalore
Batch 2022

Job Responsibilities:

  • Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  • Must possess the zeal to demonstrate Customer First culture in every interaction

Eligibility Criteria:

  • Should be a 2022 pass out only and must be available for 6 months full-time internship 5 days a week (Monday to Friday), 9 hours a day starting early 2022
  • The internship needs to be a part of the college curriculum

Preferred skill:

  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • Must have good typing skills
  • High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
  • Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills
  • Must be open to working in rotational shifts
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge
  • Good Communication- Verbal and Non Verbal skills
  • Multi-Tasking
  • Good Team Player
Apply now Click Here
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