NIIT Hiring Work From Home/Office for Recruiter | Customer Support Specialists

NIIT Recruitment 2024 (Work From Home, Private Job Update) for Various recruiter and customer support specialist posts. All legible and interested candidates can apply on or before (29-06-2024). Further information about the NIIT recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Roles and Responsibilities of a Customer Care Specialist:

· Customer Service through calls

· Ensure timely and accurate service delivery at defined productivity levels

· Build client & domain knowledge to be able to deliver a resolution on the first conversation

· Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

· Maintain Internal Service Attendance & Accountability policies

· Execute issue /query & Client level delivery quality on calls

· Adhere to Customer resolution and ensure proper documentation &follow-up

· Identify, share and support operational improvements.

Eligibility:

· Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math’s Hons & Eco Hons)

· Undergraduates/ pursuing graduation are NOT eligible

· Candidates who are currently located in Delhi NCR/Gurgaon are only eligible

Work Experience:

· Freshers and Experienced- 0-29 months

· Excellent communication skills- Written and Verbal

· Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off- 9.5-hour shift with 8.5-hour login)

· Proficient in computer usage and Basic knowledge of MSOffice/ Excel

Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone.

Contact: [email protected]

For Quick response – Connect with me on WhatsApp – 6394041147

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

NIIT Hiring Important Links

Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. Suppose someone asks you for money or money to choose your company, consider it a scam.

We hope that you liked our information, if you liked our information, then you must share it with your friends, family, and group so that they can also get this information.