Sutherland is officially announcing a Job Position For Customer Service Associate candidates who have the knowledge & Fulfill the Mantoined Details fill out the application form after reading the details of Sutherland Work From Home.
|Position||Customer Service Associate|
|Location||Permanent Work From Home|
Job Description for Sutherland Work From Home:
Consultants in this role get to:
Strengthen relationships: Support general billing inquiries.
Access customer records and verify customer account information.
Identify potential customer needs and recommend solutions.
Place follow-up calls to customers to ensure their needs are met efficiently.
Develop problem-solving abilities:
Access customer databases, knowledge resources, and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations.
Schedule a technician visit when needed. Improve technical
Required Skills for Sutherland Work From Home:
Attend job-related training: new hire and refresher training, new product or service updates, and product cross-training.
Required Qualifications Sutherland Work From Home:
Our most successful candidates have: –
High School diploma or equivalent –
Basic PC keyboarding skills;
Microsoft Office experience (Outlook, Word, Excel) –
Direct client contacts technical support experience –
Excellent verbal and written communication skills –
Strong problem-diagnosis and problem-solving skills –
Multi-tasking skills showcased using several applications –
Experience working with CRM applications (preferred) –
Ability to be goals oriented –
Strong communication skills and ability to express ideas clearly –
To work from home you must: 2.0 GHz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise-canceling microphone.
How to Apply for this position?
Eligible and Interested candidates fill out the online application through our given link.