Sutherland is officially announcing a Job Position For Customer Service Associate candidates who have the knowledge & Fulfill the Mantoined Details fill out the application form after reading the details of Sutherland Work From Home.

Job Description for Sutherland Work From Home:

Consultants in this role get to:

Strengthen relationships: Support general billing inquiries.

Access customer records and verify customer account information.

Identify potential customer needs and recommend solutions.

Place follow-up calls to customers to ensure their needs are met efficiently.

Develop problem-solving abilities:

Access customer databases, knowledge resources, and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations.

Schedule a technician visit when needed. Improve technical

Required Skills for Sutherland Work From Home:

Attend job-related training: new hire and refresher training, new product or service updates, and product cross-training.

Required Qualifications Sutherland Work From Home:

Our most successful candidates have: –

High School diploma or equivalent –

Basic PC keyboarding skills;

Microsoft Office experience (Outlook, Word, Excel) –

Direct client contacts technical support experience –

Excellent verbal and written communication skills –

Strong problem-diagnosis and problem-solving skills –

Multi-tasking skills showcased using several applications –

Experience working with CRM applications (preferred) –

Ability to be goals oriented –

Strong communication skills and ability to express ideas clearly –

To work from home you must: 2.0 GHz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise-canceling microphone.

How to Apply for this position?

Eligible and Interested candidates fill out the online application through our given link.

APPLY NOW