HP Recruitment 2022:
| Company Name | HP |
| Post Name | Tech Support |
| Salary | 30,000 /Month |
| Experience | Freshers |
| Job Location | Bangalore |
| Batch | 2022 |
Job Responsibilities:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
Eligibility Criteria:
- Should be a 2022 pass out only and must be available for 6 months full-time internship 5 days a week (Monday to Friday), 9 hours a day starting early 2022
- The internship needs to be a part of the college curriculum
Preferred skill:
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Must have good typing skills
- High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
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