American Express is hiring fie Portfolio Managers Apply now

American Express is hiring for a Portfolio Managers position in the Haryana-Gurgaon location. The candidates of BE/ B.Tech/ B.Sc/ BCA can follow below for more details and the application link.

American Express Function Description/ Responsibilities:

The data File Transmission Team implements/maintains the transmission of expense management data files between the blue box and Corporate Clients.

The key responsibilities of this position include the following:

 • Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies, and the Client-side technologies team. This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols and interpret and understand files and templates to ensure efficient transmission of data files.

• Client Issue Resolution: Provide extraordinary customer issue resolution to Corporate Customer queries relating to expense management files. This requires customer-centricity to understand each client’s needs as each client has a different transmission setup.

• Should be fluent in English with knowledge of computer networking.

• Data analysis and presentation

• Report/Dashboard creation and change management

• Consulting account managers for insights and recommendations

• Other Departmental and administrative work

• Hours of Operations – the ability to work in flexible shifts In a 24-hour environment

Purpose of the Role:

Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies, and Client side technologies team.

This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols and interpret and understand files and templates to ensure efficient transmission of data files.

Critical Factors to Success:

Graduate with minimum 2 years of analytical experience in a Telephone Servicing / Customer Servicing environment.

Good Knowledge of Network Fundamentals and IP Connectivity.

Prior experience in (MS Office – PowerPoint, Excel, Access)

Data Interpretation, visualization, and reporting

Stakeholder / Client Management

Excellent communication skills both verbal and written

Proven ability to learn new skills in a technical environment – basic technology background is an added advantage.

Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal supervision

A team player should possess the skills to work and support team members.

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