American Express is hiring for a Portfolio Managers position in the Haryana-Gurgaon location. The candidates of BE/ B.Tech/ B.Sc/ BCA can follow below for more details and the application link.
| organization | American Express |
| Post Name | Portfolio Managers |
| Salary | INR 8 LPA |
| Experience | Freshers/Experience |
| Batch | 2018– 2023 |
| Job Location | Haryana-Gurgaon |
| Qualifications | Any Graduate/Masters’s Degrees |
| Official website | Click here |
American Express Function Description/ Responsibilities:
The data File Transmission Team implements/maintains the transmission of expense management data files between the blue box and Corporate Clients.
The key responsibilities of this position include the following:
• Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies, and the Client-side technologies team. This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols and interpret and understand files and templates to ensure efficient transmission of data files.
• Client Issue Resolution: Provide extraordinary customer issue resolution to Corporate Customer queries relating to expense management files. This requires customer-centricity to understand each client’s needs as each client has a different transmission setup.
• Should be fluent in English with knowledge of computer networking.
• Data analysis and presentation
• Report/Dashboard creation and change management
• Consulting account managers for insights and recommendations
• Other Departmental and administrative work
• Hours of Operations – the ability to work in flexible shifts In a 24-hour environment
Purpose of the Role:
Project Manage the implementation of Corporate Client Global expense reports, in coordination with – Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies, and Client side technologies team.
This requires the successful candidate to be able to provide Consultation to corporate clients – on transmission procedures and protocols and interpret and understand files and templates to ensure efficient transmission of data files.
Critical Factors to Success:
Graduate with minimum 2 years of analytical experience in a Telephone Servicing / Customer Servicing environment.
Good Knowledge of Network Fundamentals and IP Connectivity.
Prior experience in (MS Office – PowerPoint, Excel, Access)
Data Interpretation, visualization, and reporting
Stakeholder / Client Management
Excellent communication skills both verbal and written
Proven ability to learn new skills in a technical environment – basic technology background is an added advantage.
Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal supervision
A team player should possess the skills to work and support team members.
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