Genpact Recruitment 2022:
| Company Name |
Genpact |
| Post Name |
Process Associate |
| Salary | 3-4 LPA* |
| Experience | 0-2 yr |
| Job Location |
Hyderabad |
| Batch | 2019/2020/2021/2022 |
Role and Responsibility :
- Respond to customer queries and customer concerns
- Making outbound calls to Customers and Employers
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit a capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Education and Skills :
- Graduate (Any Discipline)
- Freshers are eligible
- Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with a customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- You should be able to work on a flexible schedule (including weekend shifts)
- Master Skills ListOperations
Apply Now:- CLICK HERE
