Genpact Recruitment 2022:

Company Name


Post Name

Process Associate

Salary 3-4 LPA*
Experience 0-2 yr
Job Location


Batch 2019/2020/2021/2022

Role and Responsibility :

  • Respond to customer queries and customer concerns
  • Making outbound calls to Customers and Employers
  • Maintain a deep understanding of client processes and policies
  • Reproduce customer issues and bring up product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit a capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Education and Skills :

  • Graduate (Any Discipline)
  • Freshers are eligible
  • Preferred qualifications
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with a customer-centric approach
  • Excellent proficiency with written English and with a neutral English accent
  • You should be able to work on a flexible schedule (including weekend shifts)
  • Master Skills ListOperations
Apply Now:- CLICK HERE

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