HP Recruitment 2022| Technical Support | 10th/12th/Graduates/postgraduates Apply Now!

 

HP off-campus recruitment 2022


This is informed to all the candidate who is jobseekers then have a great opportunity in HP is announced hiring for the position of Technical Support Representative those candidates who are waiting for a chance then apply now the link is available below.


NOTE: Before Filling out the Online Application form, read all the Mentioned Details Carefully and share this position.


COMPANY: HP

POSITION: Technical Support Representative

LOCATION: Bangalore

QUALIFICATION: 10th/12th/Graduates/postgraduates

WORK EXPERIENCE : 0-1 Year of experience (freshers can apply)

SALARY: ₹3.5 LPA*

BATCH:  2017 2018 2019 2020 2021 2022 


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Job Responsibilities:

  • Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.

  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.

  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty).

  • Begin to proactively assist customers to avoid or reduce problem occurrence.

  • Work is often reviewed by Supervisor or Team Lead.

Education and Experience Required:

High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year of general experience or equivalent college-level education.

Knowledge and Skills:

  • Articulate excellent written and verbal communication skills.

  • Experience in customer-facing roles either remote or face-to-face.

  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.

  • Demonstrated problem-solving skills.

  • Accuracy in data entry.

  • Excellent fluency in language to be supported.

  • Experience in a phone-based remote role, e- support, e-chat, or similar.

  • Familiarity with computer technology.

  • Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.



HOW TO APPLY FOR THIS POSITION?


Eligible and interested candidates fill out the online application form through our given link below.


APPLY NOW  



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