JPMorgan Chase & Co Recruitment | Transaction Specialist Apply now

JPMorgan Chase & Co Recruitment: JP Morgan off-campus drive is hiring eligible candidates for the job role of Software Engineer. Interested candidates can apply through the link below.

JPMorgan Chase & Co Job Responsibilities:

• Responsible for checking ATM G/L outages & make necessary adjustment by contacting with clearing partners (Branch & Vendor).

• Responsible for risk management with settlements as needed to research and take decisions on customer claims

• Eye for detail is required as the need to work on high dollar value claims

• Responsible for analyzing and resolving exceptions and out-of-balance conditions of Chase ATMs

• Ability to work on multiple applications & understand the transaction details and derive meaningful information

• Review and decide on ATM check deposits claims according to bank guidelines

• Research on the ATM Payment Process exceptions according to bank guidelines

• Research and report Fraud trends by doing detailed research on customer accounts as well as verification of ATM deposits

• Ability to prioritize the work on aging requests as per Reg-E, & Reg-C guidelines provided by Federal Government

• Analyze cases and apply resolutions methods as per SOP guidelines

• Assist co-workers with job assignments as needed

• Refer and transfer complex issues/inquiries to the Subject matter expert & Team Leader

• Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time

• Ensure processing discipline by meeting noncustomer impact accuracy levels and responding to escalations with a sense of urgency

• Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement

• Complete the assigned training on time

Skills/ Qualifications:

• Graduate in Commerce (Preferred) or Graduate in any stream with 0-2 Years of experience 

• Understanding of Exception Research & Accounting Knowledge

•  Good Oral & written communication skills

• Strong Decision making, Analytical, and Prioritization Skills

• Adaptable to change

• Attention to detail

• Ability to work as a team

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