JPMorgan Chase & Co Recruitment: JP Morgan off-campus drive is hiring eligible candidates for the job role of Software Engineer. Interested candidates can apply through the link below.
Company Name | JPMorgan Chase & Co |
Post Name | Transaction Specialist |
Salary | Up to 10 LPA |
Experience | Freshers/Experiences |
Batch | 2017 2018 2019 2020 2021 2022 2023 |
Job Location | Bengaluru, Karnataka, India |
Qualifications | Any Bachelor’s and master’s degree |
Official website | Click here |

JPMorgan Chase & Co Job Responsibilities:
• Responsible for checking ATM G/L outages & make necessary adjustment by contacting with clearing partners (Branch & Vendor).
• Responsible for risk management with settlements as needed to research and take decisions on customer claims
• Eye for detail is required as the need to work on high dollar value claims
• Responsible for analyzing and resolving exceptions and out-of-balance conditions of Chase ATMs
• Ability to work on multiple applications & understand the transaction details and derive meaningful information
• Review and decide on ATM check deposits claims according to bank guidelines
• Research on the ATM Payment Process exceptions according to bank guidelines
• Research and report Fraud trends by doing detailed research on customer accounts as well as verification of ATM deposits
• Ability to prioritize the work on aging requests as per Reg-E, & Reg-C guidelines provided by Federal Government
• Analyze cases and apply resolutions methods as per SOP guidelines
• Assist co-workers with job assignments as needed
• Refer and transfer complex issues/inquiries to the Subject matter expert & Team Leader
• Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
• Ensure processing discipline by meeting noncustomer impact accuracy levels and responding to escalations with a sense of urgency
• Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
• Complete the assigned training on time
Skills/ Qualifications:
• Graduate in Commerce (Preferred) or Graduate in any stream with 0-2 Years of experience
• Understanding of Exception Research & Accounting Knowledge
• Good Oral & written communication skills
• Strong Decision making, Analytical, and Prioritization Skills
• Adaptable to change
• Attention to detail
• Ability to work as a team
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