Microsoft is hiring for Technical Support Engineer Any graduate from any stream apply now

MICROSOFT OFF-CAMPUS RECRUITMENT 2022


This is informed to all the candidates that Microsoft is inviting applications for Technical Support Engineer Positions Those candidates belong to the passing years  2019 2020 2021 2022 apply now for this position. In this Article, You Will See all details that you need to know about this position.



NOTE: Before Filling out the Online Application form Read all the Mentioned Details Carefully and also share this position.



Company: Microsoft 

Role: Technical Support Engineer

Experience: 0-1 Year of experience ( Freshers Can Apply)

Location: Bengaluru

Salary: 10 LPA to 12 LPA  (Expected)

Qualification: Any Graduation 

Batch: 2019 2020 2021 2022 



microsoft





JOb Responsible 

Own, troubleshoot & solve customer technical issues, using collaboration, troubleshooting best practices & transparency within & across teams (e.g. swarming)

Identify cases that require escalation

Create & maintain incident management requests to product group or engineering group

Contribute to case deflection initiatives, automation & other digital self-help assets to improve customer & engineer experience

Provide ramp activities, knowledge sharing, technical coaching & mentoring

Drive technical collaboration & engagement outside of CSS (Product Engineering teams, Services, Support, Regions)

Lead or participate in building communities with peer delivery roles; maybe workload or specialty-specific.



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Qualifications



Language Qualification

English Language: fluent in reading, writing, and speaking.



Required

DevOps Systems: Azure DevOps Services, Azure DevOps Server (formerly Team Foundation Server), GitHub Enterprise, Atlassian

Cloud Technologies: Microsoft Azure, Amazon web services, and iCloud

Languages & Compilers: C, C++, C#, VB.NET, JAVA, HTML5

Developer Tools such as Visual Studio, Unity, Eclipse

Excellent problem-solving & troubleshooting skills, with the ability to use various data collection tools & methodologies to analyze problems, determine root causes & develop solutions.


Experience in one or more of these areas is desirable


Deep understanding of application lifecycle & agile development principles including but not limited to:

Boards – work items, backlogs, sprints & queries

Repos – commits, pushes, pulls, & branches

Pipelines – builds, releases & deployment groups

Test – Unit and Load tests, parameters, configurations & runs

Artifacts



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