Accenture Recruitment 2024 (Private Job Update, Work From Home/Office – Hybrid) for Various customer service associate and digital marketing advisory associate posts. All legible and interested candidates can apply on or before (05-08-2024). Further information about the Accenture recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
| organization | Accenture |
| Post Name | customer service associate and digital marketing advisory associate |
| Salary | 3.6 – 8 LPA |
| Experience | Freshers/Experiences |
| Batch | 2018 – 2024 |
| Job Location | Multiple |
| Qualifications | Any Bachelors/Masters |
| Official website | Click here |
What would you do?
• Handle calls and emails for HR inquiries from hire to retire (Onboarding, Talent Acquisition, Employee data management, LOA, Payroll, Benefits, retirement/termination)
• Meet & exceed all scorecard parameters
• Good verbal and written communication
• 80% call handling & 20% email queries
• Flexible for night and rotational shifts
• Ready for Split off
• Ability to perform under pressure
• Problem solving skills
• WFH and Office (Hybrid) need to have excellent Internet connection The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for?
•Results orientation
•Ability to work well in a team
•Prioritization of workload
•Written and verbal communication
•Agility for quick learning
Roles and Responsibilities:
•In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts
Accenture Hiring Important Links
| APPLY NOW | Click Here to Apply Online for Digital Marketing Advisory Associate & Click Here to Apply Online for Customer Service Associate |
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