Job Title: Software Support Engineer

Job Type: Full Time
Location: Chennai
Experience: Fresher – 2 years

Role and Responsibility 

  • Provide the first level of support for tickets filed in Audible
  • Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
  • Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects.
  • Read and understand complex application code and make code fixes to resolve support issues
  • Software deployment support in staging and production environments.
  • Develop tools to aid operations and maintenance.
  • System and Support status reporting.
  • Ownership of one or more Digital products or components.
  • Customer notification and workflow coordination and follow-up to maintain service level agreements.
  • Work with Audible engineering team for handing-off or taking over active support issues and to create a team-specific knowledge base and skill set.

Education and Skills

  • B.E. in Computer Science or a related field.
  • 0 to 2 years overall development/technical support experience.
  • Proven track record in working on enterprise-level large scale n-tier applications
  • Development Experience in C/Java or open source-based technologies. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems.
  • Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies.
  • Detailed knowledge of the UNIX/Linux operating system and tools
  • Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.
  • Demonstrated skill and passion for problem-solving and operational excellence.

How To Apply Amazon Off Campus Drive?

All interested and eligible candidates can apply before expiring in the following link.

Apply now Click Here

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