DELOITTE IS HIRING AN ANALYST/CONSULTANT FOR SAP FICA

Job role & Responsbility

As a part of the Salesforce Local Admin, you will:

As a part of the team, you will be responsible for:

·       Perform contact and organisation research and update details in Salesforce

·       Perform executive and board members’ research

·       Track data cleansing activities to produce management reports.

·       Maintain and update the activity tracker for contacts using various sources.

·       Manage ad-hoc requests to support various marketing groups.

·       Maintain and update process documents.

·       Work with team members and project leads to establish suitable processes to support Data cleansing activities

Data cleansing across all Salesforce data objects for the program

Manage ad-hoc requests to support various business groups across the organization

Produce customized reports/dashboards for the business leaders

Maintain and update process documents

Work independently with members of the user community to help them meet the business requirements

Deliver excellent service in line with process requirements and ensure service level agreements are met

Provide an employee-focused experience through the timely and accurate completion of queries and activities

Record and maintain accurate activity information tracking through to timely closure.

Escalate more complex queries to the Team Leader or specific cases to the appropriate Salesforce support team.

Take responsibility for keeping up to date on Deloitte policy and process developments.

Maintain own continuing professional development to ensure advice given is appropriate and of high quality.

Ensure compliance with appropriate Data Protection legislation always

Required Qualifications:

Required:

Any Graduate / MBA (Marketing)

Minimum one year of experience in a data cleansing role for any CRM system

Contact cleansing and data management experience with multiple stakeholders across regions

Worked on contact, organisation, and, executive & board member research

Basin’s understanding of Salesforce.com’s best practices and functionality

Strong data management and data cleansing abilities

Previous experience with basic reporting and dashboard

Basic knowledge of Data Loader for mass data management tools

Working experience on the ServiceNow tool is preferred

Excellent communication skills (CE Advance).

Excellent knowledge of Microsoft Excel and Office suite

Excellent project management skills and a positive attitude

Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Creative and analytical thinker with strong problem-solving skills

Ability to work in a dynamic, fast-paced environment

Enthusiastic and eager to learn new technologies.

Committed to working with the team to maintain a positive team spirit.

Must be a supportive team player who is reliable and respects others, with a desire and drive to meet and exceed team targets.

Must demonstrate a methodical, analytical and clear approach to problems.

Is open, receptive, and adaptable to change.

Proven ability to design and implement new processes and facilitate user adoption.

A documented history of successfully driving projects to completion

A demonstrated ability to understand and articulate complex requirements

Required Knowledge & Skills

Basic understanding of Salesforce.com best practices and functionalities

Knowledge of contact/account research, basic reporting

Previous experience in data cleansing activities on Salesforce, including mass updates

Manage multiple clients in different time-zones

Knowledge of MS office (Advance Excel)

How to Apply for this Position?

Eligible and interested candidates fill out the online application form through our given link below.

Consulting – SAP FICA APPLY NOW

Salesforce Data Cleansing APPLY NOW