DELOITTE IS HIRING AN ANALYST/CONSULTANT FOR SAP FICA
|Position||Analyst / Consultant SAP FICA|
|Qualifications||Any Graduate / MBA (Marketing)|
|Batches||2018 2019 2020 2021 2022|
Job role & Responsbility
As a part of the Salesforce Local Admin, you will:
As a part of the team, you will be responsible for:
· Perform contact and organisation research and update details in Salesforce
· Perform executive and board members’ research
· Track data cleansing activities to produce management reports.
· Maintain and update the activity tracker for contacts using various sources.
· Manage ad-hoc requests to support various marketing groups.
· Maintain and update process documents.
· Work with team members and project leads to establish suitable processes to support Data cleansing activities
Data cleansing across all Salesforce data objects for the program
Manage ad-hoc requests to support various business groups across the organization
Produce customized reports/dashboards for the business leaders
Maintain and update process documents
Work independently with members of the user community to help them meet the business requirements
Deliver excellent service in line with process requirements and ensure service level agreements are met
Provide an employee-focused experience through the timely and accurate completion of queries and activities
Record and maintain accurate activity information tracking through to timely closure.
Escalate more complex queries to the Team Leader or specific cases to the appropriate Salesforce support team.
Take responsibility for keeping up to date on Deloitte policy and process developments.
Maintain own continuing professional development to ensure advice given is appropriate and of high quality.
Ensure compliance with appropriate Data Protection legislation always
Any Graduate / MBA (Marketing)
Minimum one year of experience in a data cleansing role for any CRM system
Contact cleansing and data management experience with multiple stakeholders across regions
Worked on contact, organisation, and, executive & board member research
Basin’s understanding of Salesforce.com’s best practices and functionality
Strong data management and data cleansing abilities
Previous experience with basic reporting and dashboard
Basic knowledge of Data Loader for mass data management tools
Working experience on the ServiceNow tool is preferred
Excellent communication skills (CE Advance).
Excellent knowledge of Microsoft Excel and Office suite
Excellent project management skills and a positive attitude
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Ability to work in a dynamic, fast-paced environment
Enthusiastic and eager to learn new technologies.
Committed to working with the team to maintain a positive team spirit.
Must be a supportive team player who is reliable and respects others, with a desire and drive to meet and exceed team targets.
Must demonstrate a methodical, analytical and clear approach to problems.
Is open, receptive, and adaptable to change.
Proven ability to design and implement new processes and facilitate user adoption.
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Required Knowledge & Skills
Basic understanding of Salesforce.com best practices and functionalities
Knowledge of contact/account research, basic reporting
Previous experience in data cleansing activities on Salesforce, including mass updates
Manage multiple clients in different time-zones
Knowledge of MS office (Advance Excel)
How to Apply for this Position?
Eligible and interested candidates fill out the online application form through our given link below.