Deloitte is hiring candidates for the post of Technical Support- Associate Analyst.
Job Responsibilities:
To assist Deloitte employees with technical problems over the phone in a timely manner so that they can perform their job and be productive for the firm.
Excellent knowledge of Microsoft Technologies such Outlook 2016, Office 365 and Office 2016, working and troubleshooting experience of Hybrid Environment of On Prem and Exchange Online.
Knowledge on Active Directory such password reset, Account management, Mailbox and DL management.
Good to have experience in working on MS Teams, One Note and One Drive for Business, knowledge of Windows Azure functionality for Mobile Device Management will be added advantage
Should have Knowledge on Microsoft Skype for Business technologies to setup Skype meeting Ad-hoc or planned.
Exceptional knowledge of performance optimization of Windows laptops, including reconfiguration, maintenance and/or upgrades