DXC Technology off-campus recruitment 2022
This is informed to all the candidate who is jobseekers then have a great opportunity in DXC Technology is announced hiring for the position of Delivery Coordinator those candidates who are waiting for a chance then apply now the link is available below.
NOTE: Before Filling out the Online Application form, read all the Mentioned Details Carefully and share this position.
COMPANY: DXC Technology
BATCH: 2017 2018 2019 2019 2020 2021 2022
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JOB DESCRIPTION
Roles and Responsibilities
- The candidate plays the role of an ongoing interface between the client and DXC.
- Assist in gathering the required information, to handle customer software, technical quires, troubleshooting, and problem-solving of end user issues.
- Manage customer expectations regarding estimated response times for issue resolution, and meet SLAs like response and resolution times by partnering with L2, and L3 teams within the organization.
- Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
- Own customer technical issues from initial report to the resolution, communicating with the customers regularly regarding issue status.
- Monitoring the given tasks as needed.
- Ensures compliance with internal processes and standards for IT Support.
Job Specifications
- An ability to work with cross-functional teams across all domains
- Good written and spoken English
- Flexible to work – 24×7 Support (night/morning shifts)
- Work Experience: 0-1yrs
- Work location: Bangalore/Chennai/Noida/Gurgaon/Hyderabad
Educational Qualification
- Bachelor’s Degree (B.Sc. IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
- 60% aggregate in academics (10th, 12th & Graduation)
- Salary: 3 LPA ( 2.8 Fixed+20K joining Bonus) + Night Shift Allowance
- Industry: IT- Services
- Functional Area: IT-Software Services & Maintenance
- Employment Type: Full Time, Permanent
Eligible and interested candidates fill out the online application form through our given link below.
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