Kyndryl Off Campus Recruitment 2022 | BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma Apply now

This is informed to all the candidate who is jobseekers then have a great opportunity in Kyndryl is announced hiring for the position of Associate Technical Engineer those candidates who are waiting for a chance then apply now the link is available below.

NOTE: Before Filling out the Online Application form, read all the Mentioned Details Carefully and share this position.

• Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
• Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product-related technical issues experienced by customers.
• Providing remote Infrastructure support delivery and performing problem cause analysis.
• Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
• Acting as a customer advocate by working directly with customers on high-priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
• Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
• Providing direct technical assistance to customers via phone, email, and chat.

 
 

Required Technical and Professional Expertise

• Fundamentals of IT

• Basic Concepts in Networking, Windows, Linux, Unix, and other OS

• Basic Knowledge of concepts about databases

• Basic Knowledge of Z/Os and Operations Monitoring

• Fundamentals of SAN, Back-up, and Restore Technology

• Fundamentals of Cloud and Cloud Computing

Preferred Technical and Professional Experience

• BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.

• 65% or 6.5 CGPA above are eligible to apply.

• All subjects will be considered including elective/optional subjects

• No current Backlogs