Job Description

PAYTM IS HIRING A CUSTOMER SUPPORT ASSOCIATE (WORK FROM HOME DURING COVID)

Roles and Responsibilities

• Customer Support: Outbound Calls/Email Process to provide them with a solution to their queries
• Customer Query and Complaints Resolutions & maintain a high level of customer focus to achieve customer happiness.
• Ability to deal with Shifting priorities and high workload
• Serve as a point of contact for the customer and internal escalations.
• Excellent written and verbal communication Skills
• Strong Customer service skills
• Must be very confident and presentable
• Should have excellent convincing and problem-solving Skills
• Team-Oriented, Self-Motivated, and Performance Oriented.
• Ability to read, write & communicate in English or another language (Hindi) required.
• Must be a self-starter, Organized, detail-oriented employee.

Desired Candidate profile

• Excellent English communication required
• Should have work experience in customer service or technical support (If a candidate is having experience of more than 1 yr.)
• Minimum Qualification: 12th/10th & should be a Graduate
• Work Experience: Fresher & 1 to 2 years
• Flexible to work for 6 days with 1 rotational off
• Email/Voice Process

HOW TO APPLY FOR Paytm Customer Support Associate?

Eligible and interested candidates fill out the online application form through our given below link.

APPLY NOW

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