|Salary||UPTO 3 LPA|
|Position||Customer Support Associate|
|Work Experiences||0-3 YEARS|
|Work Location||WORK FROM HOME|
PAYTM IS HIRING A CUSTOMER SUPPORT ASSOCIATE (WORK FROM HOME DURING COVID)
Roles and Responsibilities
- Customer Support: Outbound Calls/Email Process to provide them with a solution to their queries
- Customer Query and Complaints Resolutions & maintain a high level of customer focus to achieve customer happiness.
- Ability to deal with Shifting priorities and high workload
- Serve as a point of contact for the customer and internal escalations.
- Excellent written and verbal communication Skills
- Strong Customer service skills
- Must be very confident and presentable
- Should have excellent convincing and problem-solving Skills
- Team-Oriented, Self-Motivated, and Performance Oriented.
- Ability to read, write & communicate in English or another language (Hindi) required.
- Must be a self-starter, Organized, detail-oriented employee.
Desired Candidate profile
- Excellent English communication required
- Should have work experience in customer service or technical support (If a candidate is having experience of more than 1 yr.)
- Minimum Qualification: 12th/10th & should be a Graduate
- Work Experience: Fresher & 1 to 2 years
- Flexible to work for 6 days with 1 rotational off
- Email/Voice Process
HOW TO APPLY FOR Paytm Customer Support Associate?
Eligible and interested candidates fill out the online application form through our given below link.
Paytm Interview Questions
Are you ready to handle a team under pressure?
What challenges are you facing presently and how are you dealing with them?
Basic puzzles questions
What do you know about our competitors?