Physics Wallah Hiring for Chat Support

Physics Wallah Private Limited (also known as just Physics Wallah or PW) is an Indian educational technology company headquartered in Noida, Uttar Pradesh. It was founded by Alakh Pandey and Prateek Maheshwari in 2020. Physics Wallah 2023 is scheduled for the role of Chat Support for any graduates. The detailed eligibility criteria, information, and application process for this opening are given below.

Qualification & Eligibility: 

● Graduation / Post-Graduation

Requirement:

● Must have Laptop & Wifi Connection

● Minimum 0-2 years of experience in Customer service/Hospitality/Tourism/Ecom.

● Freshers can apply.

Physics Wallah Hiring Skill Sets: 

● Typing skills minimum 40-60 words per minute. 

● Good Writing Skills. 

● Excellent communication skills with a pleasing personality. 

● Analytical and multitasking skills. 

● Flexible with working hours. 

● Hindi & English fluency (Regional languages are a plus).

Physics Wallah Hiring Roles & Responsibilities: 

● Manage large amounts of incoming queries. 

● Identify and assess customers’ needs to achieve satisfaction. 

● Build sustainable relationships and trust with customer accounts through open and interactive communication. 

● Provide accurate, valid, and complete information by using the right methods/tools.

● Meet team targets and quality standards. 

● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution. 

● Follow communication procedures, guidelines, and policies 

● Take the extra mile to engage customers and improve customer satisfaction.

Physics Wallah Hiring Important Links