Accenture Hiring Customer Service Operations Application Tech Support Practitioner

Accenture Hiring Customer Service Operations Application Tech Support Practitioner position. Candidates who completed Graduates and masters are eligible can apply for this job. The company is hiring candidates in the Bangalore, Hyderabad, Chennai, Mumbai, Pune, Gurgaon, Kolkata locations. The required details such as the agenda, eligibility, procedure, and application process are provided below.

Accenture Hiring Job Requirements :

Key Responsibilities:

• 1 – Taking ownership of customer issues reported & solving their problems through by providing resolution.
• 2 – Researching, diagnosing, troubleshooting, & identifying solutions to resolve system/application issues.
• 3 – Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  Technical Experience:
• 1-Installation & configuration of various applications.
• 2-Installation & configuration of Operating system with various methods like WDS, GHOST, Bootable PD etc.
• 3-Engineer ensure proper logging of all issues.
• 4-Document technical issues in the knowledge database.
• 5-Should possess ability to learn & work on changing & emerging technologies.
• Certification in new technologies like Azure, AWS will be added advantage.
• 6-Keep track of users’ system issues until resolved by adhering to the SLA.
  Professional Attributes :
• 1 – Good technical skills & should possess with current technology.
• 2 – Good communication skills both written & verbal.
• 3 – Should be a Tech-Savviness.
• 4 – Flexible to work in all shift & under pressure situations.
• 5 – Good analytical skill.
  Educational Qualification:
• Should be completed 15 years full time education.

Qualifications

15 years of full time education

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Age – For this recruitment, candidate age must be at least 18years. Candidates having age less than eighteen years cannot apply for this recruitment.

Selection Method – For the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.

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Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. If someone asks you for money or asks for money to choose your company, consider it a scam.

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