Accenture OFF-Campus Recruitment 2022
This is informed to all the candidates who are waiting for work from home and an opportunity to have a great opening in Accenture, Accenture has officially announced hiring for the position of Customer support Interested, and Eligible candidates are Filling out the online Application form through our given link below.
NOTE: Before filling out the online application form read all the details carefully and also share this
Company: Accenture
Role: Analyst –Customer support
Experience: 0- years (freshers can apply)
Location: Work From Home
Salary: ā¹3 LPA* (Expected)
Qualification: BA BCA BSC BBA BSC IT BE B.TECH B.COM Any Graduate from Any Stream.
Batch: 2019 2020 2021 2022
Job Responsibilities:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ queries, handling escalations and complaints of the dissatisfied customers & giving the best resolutions.
- You will also be responsible for closing the fault and complaints within SLAs.
- You will be working as a part of the IT Help desk team assisting in application-related technical issues.
- You will be responding to the incidents/issues reported by Customers predominantly through Voice Interaction and through email, web tickets & remote support.
- This role is aligned with our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software, and infrastructure and in troubleshooting technical problems.
Eligibility Criteria:
- Any Graduation from any stream.
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player