Amazon off-campus recruitment 2022

This is informed to all the candidate who is jobseekers then have a great opportunity in Amazon is announced hiring for the position of Selling Partner Support (SPS) Associate those candidates who are waiting for a chance then apply now the link is available below.

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Company: Amazon

Position: Selling Partner Support (SPS) Associate

Experience: 0 to 1 year. (Freshers Can Apply)

Location: Work from home

Salary: ₹5 LPA*

Qualification: Any Bachelor’s Degree

Batch: 2016 2017 2018 2019 2020 2021 2022

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Job Description

Roles and Responsibilities:

This includes, but is not limited to:

The Seller Support Associate demonstrates end-to-end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear, and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Basic Qualifications

Education: Bachelor’s Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive days off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook, and MS Office.
A home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB of data from a reliable provider.