Amazon Non-Technical Jobs
- Company name: Amazon
- Website: Amazon. jobs
- Job Position: CSA, Virtual Technical Support (Work from Home)
- Location: Hyderabad
- Job Type: Full time
- Experience: Freshers
- Qualification: 10 + 2/ Any Graduate/ PG
- Batch: Any
- Salary: 3 LPA (Expected)
Customer Focus:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
- Ability to empathize with and prioritize customer needs.
- Demonstrates interpersonal skills with a diverse customer base.
- Demonstrates conflict resolution, negotiation, and de-escalation skills.
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Ability to determine customer needs and provide appropriate solutions.
- Maintain regular and reliable attendance, including the daily schedule as assigned.
- Flexible with the working schedule; may be expected to work weekends, holidays, and events.
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
Problem Solving Skills:
- Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
- Ability to approach problems logically and rationally.
- Action-oriented and self-disciplined.
- Organized and detail-oriented.
- Ability to quickly and effectively prioritize work time in various departments to meet the business needs.
- Ability to maintain composure in highly escalated situations.
How to Apply?
Apply now:- CLICK HERE
