Amazon Non-Technical Jobs

  • Company name: Amazon
  • Website: Amazon. jobs
  • Job Position: CSA, Virtual Technical Support (Work from Home)
  • Location: Hyderabad
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: 10 + 2/ Any Graduate/ PG
  • Batch: Any
  • Salary: 3 LPA (Expected)

Customer Focus:

  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  • Ability to empathize with and prioritize customer needs.
  • Demonstrates interpersonal skills with a diverse customer base.
  • Demonstrates conflict resolution, negotiation, and de-escalation skills.
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
  • Ability to determine customer needs and provide appropriate solutions.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.
  • Flexible with the working schedule; may be expected to work weekends, holidays, and events.
  • Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

Problem Solving Skills:

  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
  • Ability to approach problems logically and rationally.
  • Action-oriented and self-disciplined.
  • Organized and detail-oriented.
  • Ability to quickly and effectively prioritize work time in various departments to meet the business needs.
  • Ability to maintain composure in highly escalated situations.

How to Apply?

Apply now:- CLICK HERE

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