American Express Hiring for Analyst any graduates. The detailed eligibility criteria, information and application process for this opening is given below.
|Batch||2019 2020 2021 2022 2023|
|Job Location||Work From Home|
|Official website||Click here|
American Express Hiring in this role?
The position is responsible for providing quality and timely completion of Merchant requests related to Banking Updates/Maintenance on existing merchant accounts/New Account set-ups, payments research and account reconciliation
Requires the handling of outbound and inbound calls to and/or from Financial Institutions, Merchants, and internal customers.
Provide service & support to Merchants, Processors, Internal teams, etc.
Review, analyze, and process merchant requests from the simple to complex in nature
Review, understand, and apply information from business and legal documents, i.e., Articles of Inc., Business license, Guarantee Agreements, IRS documents, AMEX Terms and Conditions, Policies and procedures and PAD Agreements in order to fulfill critical maintenance requests.
Ensure timely execution of cases and following strict deadlines for enhanced merchant experience
American Express Strong analytical and collaboration skills
Excellent written and verbal communication skills
Demonstrates ability to be self-directed with excellent follow through
Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care
Able to interact professionally with all levels of clients
Ability to manage multiple tasks simultaneously
Working knowledge of MS Office products, i.e. Excel, Word, PowerPoint etc.
American Express Hiring Minimum Qualifications
Excellent verbal and written communication skills
Ability to evaluate Merchant information
High result orientation
Ability to take independent decision & meet stringent deadlines
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