American Express Hiring for Analyst

American Express Hiring for Analyst any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

American Express Hiring in this role?

The position is responsible for providing quality and timely completion of Merchant requests related to Banking Updates/Maintenance on existing merchant accounts/New Account set-ups, payments research and account reconciliation

Requires the handling of outbound and inbound calls to and/or from Financial Institutions, Merchants, and internal customers.

Provide service & support to Merchants, Processors, Internal teams, etc.

Review, analyze, and process merchant requests from the simple to complex in nature

Review, understand, and apply information from business and legal documents, i.e., Articles of Inc., Business license, Guarantee Agreements, IRS documents, AMEX Terms and Conditions, Policies and procedures and PAD Agreements in order to fulfill critical maintenance requests.

Ensure timely execution of cases and following strict deadlines for enhanced merchant experience

American Express Strong analytical and collaboration skills

Excellent written and verbal communication skills

Demonstrates ability to be self-directed with excellent follow through

Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care

Able to interact professionally with all levels of clients

Ability to manage multiple tasks simultaneously

Working knowledge of MS Office products, i.e. Excel, Word, PowerPoint etc.

American Express Hiring Minimum Qualifications

Graduates

Excellent verbal and written communication skills

Ability to evaluate Merchant information

High result orientation

Ability to take independent decision & meet stringent deadlines

Demonstrated dependability

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