CashKaro Hiring for Chat and Email Support Associates

CashKaro Hiring for Chat and Email Support Associates. Freshers are eligible to apply for the job role. Below are the CashKaro Job description, Eligibility, and details. Read all the details carefully.

CashKaro Hiring Role Specifics – Day in the Life

• Customer Complaints– Handling customer complaints, providing appropriate solutions and alternatives within the time limit; following up to ensure resolution
• Responses- Maintaining a fast response time and great quality over all modes of customer communication (email, chat, calls, WhatsApp, YouTube & more)
• Resolving queries– Working cross functionally to ensure customer issues are being flagged and adequately addressed
• Prompt communication– Building sustainable relationships and trust with customers through open and interactive communication
• Planning & strategizing– Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience

CashKaro Hiring Must have skills:

• Freshers  with relevant internships/skills or minimum 6 months of experience ; should have good understanding for Blended process – Chat, Voice and Email
• Excellent verbal, written and interpersonal communication skills
• Outstanding customer service skills and dedication to providing exceptional customer service

CashKaro Hiring Good to have skills-

• Must be self-motivator and self-starter
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Solid time management skills
• Must be able to effectively deal with people at all levels inside and outside of the Company
• Creative ability & writing proficiency
• Ability to multitask and successfully operate in a fast-paced, team environment

CashKaro Hiring Why Join Us : 

1. Start-up Environment – Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory basis your role and performance 

3. An Environment for Innovation – We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We’ve got you covered – From medical insurance, well-defined policies; scrumptious lunch to some amazing learning and development sessions- we’ve got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.

CashKaro Hiring Important Links

Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. If someone asks you for money or asks for money to choose your company, consider it a scam.

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