organization | Ditto |
Post Name | Customer Service Quality Executive |
Salary | INR 4 LPA |
Experience | Freshers/Experience |
Batch | 2015 2016 2017 2018 2019 2020 2021 2022 2023 |
Job Location | Work From Home Job |
Qualifications | 12TH/DiplomaBachelor/Master/PhD |
Official website | Click here |
Ditto Roles and Responsibilities
- Call monitoring and provide actionable insight to improve current processes
- Assist in developing, creating, and implementing quality processes
- Gather information to help improve advisor performance
- Provide feedback on the quality of the advisor’s recommendations
- Develop customer support quality standards
Experience and Skills
- Experience of 0 – 2 years
- Strong communication skills
- Excellent customer service skills
- Prior experience in the Insurance Domain will be an added advantage
- Strong sense of ownership and leadership quality
- Excellent listening and analytical skills
- Ability to communicate and collaborate effectively
Please find the Application/Interview Process here:
Please take the time to check your inbox and record the same as this process is mandatory. Post you send us the video, the interviews will be as follows –
1. HR Introductory Call
2. Task 1
3. Task 2
4. Final Managerial Round
Perks
- Remote work
- Comprehensive health insurance coverage for you and your family
- CTC – 4,51,600 LPA
Important Links
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