Infosys Hiring Customer Service Representative

Infosys Recruitment 2023 for Process Executive – Customer Service Representative. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

Infosys Hiring Responsibilities

Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.

• Good knowledge and relevant experience on Direct taxation process and clauses.

Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.

• Excellent verbal, written communication, interpretation and active listening skills

• Ability to quickly and efficiently assimilate process knowledge.

• Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.

• Should be comfortable working from office.

• Being proactive and show the utmost respect for customer’s time.

• Good time management, ensuring all contacts with customers add value

Infosys Hiring Educational Requirements

Bachelor Of Commerce

Service Line

BPO Service Line

Additional Responsibilities:

Qualification::

B.Com/M.Com/BBM/BBA Time:: 8am to 8pm(Rotational Shifts) Number of days working:: 6 Days (1 day rotational off, apart from Sunday)

Location: Mysore

Experience level: 0 – 1 year

Infosys Hiring Important Links