Infosys Recruitment 2023 for Process Executive – Customer Service Representative. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
|Post Name||Process Executive – Customer Service Representative|
|Job Location||Work From home|
|Official website||Click here|
Infosys Hiring Responsibilities
Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
• Good knowledge and relevant experience on Direct taxation process and clauses.
Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Excellent verbal, written communication, interpretation and active listening skills
• Ability to quickly and efficiently assimilate process knowledge.
• Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
• Should be comfortable working from office.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value
Infosys Hiring Educational Requirements
Bachelor Of Commerce
BPO Service Line
B.Com/M.Com/BBM/BBA Time:: 8am to 8pm(Rotational Shifts) Number of days working:: 6 Days (1 day rotational off, apart from Sunday)
Experience level: 0 – 1 year
Infosys Hiring Important Links
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