Frontier Airlines Hiring for Junior Operations Associate (Work From Home, Private Job Update) for Various junior operations associate posts. All legible and interested candidates can apply on or before (06-12-2023). Further information about the Frontier Airlines recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Service incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clients’ needs.
Ensure proper documentation of all airline and department documentation is provided as required.
Search for flights using points, learn and implement various travel hacking techniques.
Flag and escalate trends and important customer issues to leadership and customer success teammates.
Accurately interpret air requirements utilizing a variety of sources.
Complete cross-functional and customer success specific tasks
Seek opportunities to create special moments and surprise and delight moments for customers
Share and elevate customer success stories
Frontier Airlines Hiring Experience
0-2 years of experience working in customer experience, customer success, or customer service for a tech company, SAAS and/or startup
Excellent verbal and written communication skills
Customer centric – you think about how to create better experiences for customers first
Ability to build relationships quickly and work well cross functionally with product and marketing teams and others
Detail-oriented and well organized, able to explain complex topics in a clear way
Strong interest and knowledge of loyalty industry, specifically with travel, airlines, and credit card programs
Flexibility – we’re growing and evolving and we’re looking for folks to grow and evolve with us
Access to a quiet distraction-free workspace with excellent internet connectivity
Frontier Airlines Hiring Compensation & benefits
Work Schedule: Full Time, US shifts
Compensation: Monthly salary of $200 for the first month followed by Annual Salary of $5,400
