Google Recruitment 2023 for Various Digital Media Associate (Ads Specialists) posts. All legible and interested candidates can apply expected. Further information about the Google recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.
Demonstrates effective, clear, and professional written and oral communication
Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customer’s issues
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions
Liaise with other departments and teams as required to resolve Customer issues and questions
Minimum Qualifications
Excellent written and verbal communication skills
Minimum BA/BS degree or equivalent practical experience with a strong academic record
Minimum 2 years of strong technical troubleshooting experience using online advertising/analytics products or hardware troubleshooting products.
Preferred Qualifications
Experience in supporting Advertising products like AdWords (Search, Display, Shopping, Mobile), and Google Analytics, with in-depth knowledge of various online advertising models (Search, Display, Shopping, Mobile, Video, etc)
Front-end web programming experience in HTML or JavaScript, as well as proficiency in writing SQL queries
Strong customer service skills, including the ability to make decisions based on the best interests of the customers
Analytical mindset, with the ability to recommend internal process improvements and to identify the information required for appropriate troubleshooting
Highly responsible and productive under time pressure and able to prioritize high volumes of work
