Google is Hiring for Digital Media Associates | Ads Specialist |Apply now

Google Recruitment 2023 for Various Digital Media Associate (Ads Specialists) posts. All legible and interested candidates can apply expected. Further information about the Google recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.

Position Role & Responsibilities

• Demonstrates effective, clear, and professional written and oral communication
• Provides prompt and efficient service to Customers  and Account Managers including the appropriate escalation of Customer’s  issues
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channels including improvement suggestions
• Liaise with other departments and  teams as required to resolve Customer  issues and questions

Minimum Qualifications

• Excellent written and verbal communication skills
• Minimum BA/BS degree or equivalent practical experience with a strong academic record 
• Minimum 2 years of strong technical troubleshooting experience using online advertising/analytics products or hardware troubleshooting products.

Preferred Qualifications

• Experience in supporting Advertising products like AdWords (Search, Display, Shopping, Mobile), and Google Analytics, with in-depth knowledge of various online advertising models (Search, Display, Shopping, Mobile, Video, etc) 
• Front-end web programming experience in HTML or JavaScript, as well as proficiency in writing SQL queries
• Strong customer service skills, including the ability to make decisions based on the best interests of the customers
• Analytical mindset, with the ability to recommend internal process improvements and to identify the information required for appropriate troubleshooting
• Highly responsible and productive under time pressure and able to prioritize high volumes of work

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