HCL Hiring for Email Support Process Associates

HCL Recruitment 2024 (Private Job Update) for Various email support process associate posts. All eligible and interested candidates can apply on or before (16-02-2024). Further information about the HCL recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.

Must have:-

* Excellent Spoken & Written English

Skill set Required:-

*Excellent English Written Communication Skills.

*Strong E-Mail Writing Skills with a focus on Customer Service.

*Solving Customer Queries Via E-Mail.

*Order Management experience is preferred.

HCL Hiring Job Description –

• As an Order Management Specialist, you will be responsible for processing simple to complex orders and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information, and verifying payment terms with high attention to detail and a sense of urgency
• You will ensure compliance with all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order-to-cash processes for multiple products to ensure they comply with organizational policies.
• You will learn and process all products offered in the logo.

HCL Hiring Key Skills

• Team-oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of one’s work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and a high level of professionalism
• Proactive, self-motivated, self-starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time, and workflow management skills

HCL Hiring Interview Rounds

• HR Screening,
• Written Test related to Case Studies / Emails
• Operations /Client Interview

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Age – For this recruitment, the candidate’s age must be at least 18 years. Candidates aged less than eighteen years cannot apply for this recruitment.

Selection Method – For Walmart recruitment, the candidate will be selected based on shortlisting/ assessment tests and virtual/ telephonic interviews. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via a registered mobile number or email ID.

HCL Hiring Important Links

Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. Suppose someone asks you for money or asks for money to choose your company, consider it a scam.

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