HireRight is hiring for a Researcher Intrested and Eligible candidates fill out the Online Application form through our given link below, before filling online application form please read all the mentioned details as qualifications position roe experience, etc.
| Company Name | HireRight |
| Post Name | Researcher |
| Salary | 5 LPA (Expected) |
| Experience | Fresher/Preferable 1 – 3 years |
| Batch | 2018 219 2020 2021 2022 |
| Job Location | Bengaluru, Karnataka |
| Qualifications | Bachelor’s degree/Graduate in any stream |
| Official website | Click here |
HireRight Role & Responsibility:
Based in Bengaluru, India, below will be the primary responsibility of this role:
Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
Collaborates with other teams to keep clients informed of issues throughout the screening process
Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
Implements changes to processes as directed following changes to service level agreements
Maintains accurate and up-to-date records of actions taken in the background screening process
Produces reports for accurate clients and representative of the full facts and in line with the accepted standards
Maintains a standard of work that meets the department’s quality and productivity targets
Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
Assists team members and works as part of the team to ensure customer expectations are met
Provide timely follow-up and follow-through on all requests, reports, and escalations
Maintain a “Continuous Improvement” state of mind and helps to suggest and implement changes
Be open to cross-training in other functions outside of the immediate scope of responsibility
May assist with mentoring, training, and coaching new team members within the immediate team
More specifically, Researchers will be ensuring a First-class Customer and Candidate experience by verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc.
HireRight Education: Qualifications
Bachelor’s degree/Graduate in any stream
HireRight Experience:
Minimum Exp – Fresher/Preferable 1 – 3 years of Exp in Voice or Blended process (preferable BGV Exp)
HireRight Knowledge & Skill:
Ability to communicate in written and verbal English with fluency and politely
Computer literate with specific experience in using Microsoft Office and email proficiently
Ability to review details quickly and methodically
Confident with telephone communications, including chasing for information whilst maintaining good client/candidate relations but robustly to be able to close tasks off
Previous customer service experience preferred
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