HP is Recruitment for a Technical Support Representative job position. The interested candidates who are interested can apply for this job through the link given below.

Company HP
PositionTechnical Support Representative
SalaryUp to 4 LPA (Expected)
QualificationAny graduate eligible (BCom, BBA, BCA, BBM, BTech, etc.)
Batches 2018 – 2021 batch

Job Description

HP Recruitment Support

Qualification Eligibility:

2018 – 2021 batch

Any graduate eligible (BCom, BBA, BCA, BBM, BTech, etc.)

Good academic record

Must have cleared all semesters.

Job Responsibilities:

Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders

Ability to troubleshoot and fix Hardware/ Networking/OS-related queries over the phone

Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue

Should demonstrate good analytical/logical approach to troubleshooting for resolving Hardware & Software issues

High-level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Job Requirements:

Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)

Basic computer hardware knowledge

Having an A+, N+, MCSA, and MCSE Technical certifications would be an added advantage

Must possess the zeal to demonstrate Customer First culture in every interaction

Must have good typing skills

Should have excellent Customer Relationship Management skills, Email/Chat etiquette, and good time management skills

Must be open to working in rotational shifts

Must be open to work on the night shift

Must be open to relocating to Bangalore( Whitefield/Electronic city)

How to Apply for this position

Eligible and interested candidates fill out the online application form through our given link below.


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