IBM Hiring for Technical Chat Support | Process Associate

IBM Recruitment 2024 (Work From Home/Office – Hybrid/Onsite, Private Job Update) for various technical chat support and process associate posts. All eligible and interested candidates can apply on or before (26-01-2024). Further information about the IBM recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about these posts is mentioned in details below.

IBM Hiring Your Role and Responsibilities

As a Process Associate -Learning Administration, you are responsible for the creation & administration of Learning modules. Your main responsibilities include-

• Creating courses/classes via the Learning Administration System (LMS)
• Enrolling learners in classes
• Modifying course/class data
• Cancelling courses/classes

Required Technical and Professional Expertise

• 0-1 years of overall experience in handling Learning Administration for any International IT / ITES Company
• Excellent communication skills in English both oral & written
• Strong knowledge of MS Excel
• Ability to think through complex issues and situations and develop robust, well-thought-out solutions that meet the needs of the business
• Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements
• Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
• Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to detail Teamwork – the ability to work well within the team
• Should be flexible to work in shifts

IBM Hiring Preferred Technical and Professional Expertise

• Ambitious individual who can work under their direction towards agreed targets/goals.
• Ability to work under tight timelines and have been part of change management initiatives.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Enhance technical skills by attending educational workshops, reviewing publications, etc.

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Age – For this recruitment, the candidate’s age must be at least 18 years. Candidates aged less than eighteen years cannot apply for this recruitment.

Selection Method – For Walmart recruitment, the candidate will be selected based on shortlisting/ assessment tests and virtual/ telephonic interviews. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via a registered mobile number or email ID.

IBM Hiring Important Links

Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. If someone asks you for money or asks for money to choose your company, consider it a scam.

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