IBM Off Campus Drive 2022 for Associate Technical Engineer Any graduate pass apply now

This is informed to all the candidates who have looking for an opportunity have a  good news IBM  is hiring for Associate Technical Engineer any graduate pass from any stream apply now link in the below.

IBM Off-Campus Drive 2022:

Organization IBM
Job Title  Technical Engineer
Salary 5 LPA (Expected)
Location Bangalore




Job Description:

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
  • Providing remote Infrastructure support delivery and performing problem cause analysis.
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
  • Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
  • Providing direct technical assistance to customers via phone, email, and chat.

    Skills:

    • Fundamentals of IT
    • Basic Concepts in Networking, Windows, Linux, Unix and other OS
    • Basic Knowledge of concepts about databases
    • Basic Knowledge of Z/Os and Operations Monitoring
    • Fundamentals of SAN, Back-up and Restore Technology
    • Fundamentals of Cloud and Cloud Computing

    Qualification: 

    • We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
    • 65% or 6.5 CGPA above are eligible to apply.
    • All subjects will be considered including elective/optional subjects
    • No current Backlogs

    Work Experience: Freshers / 0 – 2 Years


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