INDRIVE hiring Customer Service Supervisor

INDRIVE hiring Customer Service Supervisor. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. Read all the details carefully.

INDRIVE hiring Tasks and duties are to:

• Handle incoming calls;
• Outgoing calls;
• Help and solve appeals of users.
• Control the quality of the work of the staff of the Contact Center
• Translation of texts;
• Train and hire new call center operators;
• Supervise and monitor the activities of contact center operators;
• Control the compliance of contact center operators with production discipline;
• Prepare reports on the quality of work performed by contact center operators;
• Answering questions from staff and providing guidance and feedback;
• Devise ways to optimize procedures and keep staff motivated.

INDRIVE hiring You will be a good fit for our team if you:

• Competent verbal and written communication;
• Fluent language skills on demand;
• Fluent in English and Hindi;
• Tamil/Marathi/Bengali/Nepali (optional, will be a plus);
• PC knowledge at the confident user level;
• Willingness to travel.

INDRIVE hiring What do we offer:

• Unlimited opportunities for professional and career growth, regular external and internal training from our partners;
• The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry;
• Initial training;
• Probation period up to 3 months;
• Working hours: 2/2 shift work 8:00-20:00/20:00-8:00.

INDRIVE hiring Important Links