Mantra Hiring for Chat Process Executives

Mantra Hiring for Chat Process Executives. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. Read all the details carefully.

Mantra Company Overview:

S-India is a leading IT Services and IT Consulting company based in India. With a strong focus on delivering high-quality solutions to its clients, S-India has established itself as a trusted partner in the industry.

Mantra Hiring Role and Responsibilities:

• Handle customer queries efficiently through webchat, email, and social media channels.
• Provide timely and accurate responses to customer queries via voice, email, and chat.
• Maintain accurate and up-to-date customer records.
• Identify customer needs and assist them in effectively utilizing specific features.

Candidate Qualifications:

• High school diploma or equivalent qualification.
• Prior customer service experience is preferred.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and analytical abilities.

Required Skills:

• Customer service
• Communication
• Problem-solving

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