Sutherland Hiring Chat Process / Business Continuity Managers

Sutherland Recruitment 2023 (WAH – Work at Home, Private Job Update) forVarious business continuity manager and customer service associate (chat process) posts. All legible and interested candidates can apply on or before (20-12-2023). Further information about the Sutherland recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Sutherland Hiring Job Description

• Business Continuity and Disaster Recovery SME.
• Maintain BCP professional certification (DRII and or ISO 22301)
• 24/7/365 availability for major service disrupting events
• Drive the continued maturation of Sutherland’s Business Continuity Program through development and delivery of curricula stressing internationally accepted standards for Business Continuity Management.
• Provide written Business Continuity and Disaster Recovery Plans for all SGS global business operations and manage the resulting portfolio of documents in Fusion Risk Management tool to ensure accuracy through incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI standards.
• Maintain and distribute site/regional dashboards relevant to BCM metrics
• Conduct quarterly meetings with Sr. Management as to BCP status of accounts under purview
• Provide logistical support for Crisis Management Team including coordinating meetings, communications, and documentation of events.
• Devise and implement cost-effective business resiliency strategies to ensure survivability of the organization in the event of catastrophic disruption of business operations.  Strategy development includes organizational response to disaster at Enterprise, Regional, Site and BOP Levels
• Coordinate and conduct on-site Disaster Recovery test exercises to validate SGS’s ability to meet documented recovery objectives.  
• Conduct Vulnerability Assessments as required (internal and mission critical vendor facilities)
• Business Continuity and Disaster Recovery SME.
• Maintain BCP professional certification (DRII and or ISO 22301)
• 24/7/365 availability for major service disrupting events
• Drive the continued maturation of Sutherland’s Business Continuity Program through development and delivery of curricula stressing internationally accepted standards for Business Continuity Management.
• Provide written Business Continuity and Disaster Recovery Plans for all SGS global business operations and manage the resulting portfolio of documents in Fusion Risk Management tool to ensure accuracy through incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI standards.
• Maintain and distribute site/regional dashboards relevant to BCM metrics
• Conduct quarterly meetings with Sr. Management as to BCP status of accounts under purview
• Provide logistical support for Crisis Management Team including coordinating meetings, communications, and documentation of events.
• Devise and implement cost-effective business resiliency strategies to ensure survivability of the organization in the event of catastrophic disruption of business operations.  Strategy development includes organizational response to disaster at Enterprise, Regional, Site and BOP Levels
• Coordinate and conduct on-site Disaster Recovery test exercises to validate SGS’s ability to meet documented recovery objectives.  
• Conduct Vulnerability Assessments as required (internal and mission critical vendor facilities)
• Business Continuity and Disaster Recovery SME.
• Maintain BCP professional certification (DRII and or ISO 22301)
• 24/7/365 availability for major service disrupting events
• Drive the continued maturation of Sutherland’s Business Continuity Program through development and delivery of curricula stressing internationally accepted standards for Business Continuity Management.
• Provide written Business Continuity and Disaster Recovery Plans for all SGS global business operations and manage the resulting portfolio of documents in Fusion Risk Management tool to ensure accuracy through incremental refresh in accordance with DRII/ISO 22301/ISO27001/BCI standards.
• Maintain and distribute site/regional dashboards relevant to BCM metrics
• Conduct quarterly meetings with Sr. Management as to BCP status of accounts under purview
• Provide logistical support for Crisis Management Team including coordinating meetings, communications, and documentation of events.
• Devise and implement cost-effective business resiliency strategies to ensure survivability of the organization in the event of catastrophic disruption of business operations.  Strategy development includes organizational response to disaster at Enterprise, Regional, Site and BOP Levels
• Coordinate and conduct on-site Disaster Recovery test exercises to validate SGS’s ability to meet documented recovery objectives.  
• Conduct Vulnerability Assessments as required (internal and mission critical vendor facilities)

Sutherland Hiring Qualifications

• Provide on-site expertise/support to Service Delivery and Business Development for client visits in any/all of SGS’s facilities.
• Define, document, implement, and educate staff on processes and procedures for effective Incident Management.
• Be on-site and coordinate the communications process during  service impacting events globally
• Upon request; provide support to TCO to produce all documentation relative to outage events from detection to Root Cause Analysis
• Plan, execute, be on-site, document and communicate all major Change Management events for Enterprise Systems including developing impact mitigation strategies per individual client requirements regardless of geographic location
• Ad-hoc Project Management
• Liaison between IT and SGS management/Client management/Vendor management to communicate status of mitigation strategies developed during Root Cause Analysis documentation process
• Collaborate with counterparts in SGS to facilitate a global standard for processes and procedures that are aligned with strategic goals of SGS and meet the requirements of the global client base

Sutherland Hiring Additional Information

All your information will be kept confidential according to EEO guidelines.

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