Tata Consultancy Services TCS Recruitment 2023 (Private Job Update, Work From Home/ Office) for Various voice specialist and chat/email support posts. All legible and interested candidates can apply. Further information about the Tata Consultancy Services TCS recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below. Read all the details carefully.
|Post Name||voice specialist and chat/email support|
|Batch||2018 to 2024|
|Qualifications||B.Sc/ BCA/ BBA/ B.A/ B.Com/ BBA/ B.Voc/ BMS/ M.C.M/ M.Sc/ M.A/ M.Com/ M.FA Any UG/PG|
|Official website||Click here|
TCS Hiring Job Description
Role – Chat/Email Support
Experience – 9 months to 5 years
Location – Mumbai
1. Full time Graduate with minimum 9 months of experience.
2. Not more than 2 years of gap in Graduation and employment. Willingness to work in Rotational/ Night shifts.
TCS Hiring Skills-
1. Excellent communication Skills- Written and Oral, Strong customer advocacy skills and understanding of customer.
2. Respond to emails and chats. Assist customers with service or feature modifications on account
3. Open trouble ticket depending on the nature of the service issue. Analyse, isolate and diagnose technical trouble
4. Provide existing trouble ticket status to customers
5. Escalate customer complaints in accordance with company polices
BUSINESS PROCESS SERVICES
TCS Hiring Role
Customer Service | ChitrChatr Communication
Desired Candidate Profile
Qualifications : BACHELOR OF ARTS
TCS Hiring Important Links
|APPLY NOW||Click Here to Apply Online for Chat/Email Support|
Click Here to Apply Online for Voice Specialist
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