Teleperformance Hiring for Digital Executives | Team Leader

Teleperformance Recruitment 2023 for Various digital relationship executive and operations team leader (work from home) posts. All legible and interested candidates can apply. Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about these posts is mentioned in details below. Read the mentioned details carefully.

Teleperformance Hiring Job Details

Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, and customer service problems and Generate Lead for Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan, etc.

Teleperformance Hiring Roles & Responsibilities

• Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
• Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationships including product, portfolio, and banking needs
• Customer Service and Sales – Upselling, cross-selling, and providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements

Qualification / Eligibility Criteria: (Pre-Requisite)

• Graduate/Undergraduates in any stream
• Freshers can apply
• Language capabilities – English (Written & Verbal)

Required Skills:           

• Customer Centricity – The mindset of “highest value for the customer” always willing to help, demonstrate ownership, and attention to details
• Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
• Ability to understand the customer problem and provide solutions or information as per company policies and process
• Ability to compose grammatically correct, concise, and accurate paragraphs
• Good understanding of etiquette for written communication
• Basic Knowledge of Computer is a must

Location – Noida, Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad

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