Cactus Communications Hiring Intern

Cactus Communications is hiring Intern, Customer Service. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post. read all the details carefully.

Cactus Communications Hiring Job Responsibilities

• Provide real-time support to customers via our new-age chat platform (Zendesk/Genesys) to convert inquiries
• Help build customers’ confidence in Editage brand over competitors and improve conversion rates
• Add a human factor to the customer shopping experience thereby influencing the repeat rate
• Influence the revenue of the organization by pitching our services to clients over chat
• Identify website errors and provide solutions for the same
• Identify the business trends by keeping a watch on customer feedback and share it with the key stakeholders.

Cactus Communications Hiring Qualifications and Prerequisites

• Have a high standard of service mind-set
• Are tech-savvy, comfortable with using various live chat software and able to multitask
• Have good sales skills
• Have excellent written communication skills and the ability to deliver messages in a concise manner
• Can think on your feet, meet customers at their level, and improvise during a conversation
• Can work under pressure and meet deadlines, while maintaining a positive attitude

Cactus Communications Hiring Important Links