Wipro hiring for System Engineer

Wipro Careers: Wipro is hiring for System Engineer positions in multiple locations. Interested candidates can apply below. Read all the details carefully.

Wipro hiring Job Description

• Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
• Troubleshooting desktop/laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation/configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops/laptops which have failed automatic update
• Install approved patches onto desktops/laptops which have failed automatic update
• Remove virus from respective desktop/laptop
• Handle IMACs (pre-approved, low impact – Install, Move, Add, and Change)
• OS builds from approved image
• Problem-solving Capability in Wipro, IBM, HP and Dell, and other vendors’ laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLAs
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.

Wipro hiring Roles & Responsibilities:

• Day-to-day troubleshooting for Incidents & Problems reported by users and timely updates in the ticket logging tool
• Troubleshooting desktop/laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation/configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops/laptops which have failed automatic update
• Install approved patches onto desktops/laptops which have failed automatic update
• Remove virus from respective desktop/laptop
• Handle IMACs (pre-approved, low impact – Install, Move, Add, and Change)
• OS builds from approved image
• Problem-solving Capability in Wipro, IBM, HP and Dell, and other vendors’ laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLAs
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.
Qualifications:

Graduate

Desktop T/S skills 

Basic Network T/S Skills

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