Amdocs Recruitment 2021 | Software Support Engineer | Any BSC BCA B.TECH BE Apply now

Job Responsibilities:

• You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
  
• You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.
  
• You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques, and the reuse of existing solutions.
  
• You will contribute to meeting the SLAs and KPIs as applicable for the account and unit – for example, responsiveness, resolution, software quality, etc.
  
•  You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.

Eligibility Criteria:

• Bachelor’s degree in Science/IT/Computer Science or equivalent
  
• Strong technical, analytical, problem-solving, and communication skills
  
• Required knowledge in C++, Java, SQL & Unix

Preferred skill:

•  You will gain valuable experience and wide knowledge of Software integrative systems.
  
• You will be exposed to advanced market technologies.
  
• You will work with multiple channels and diverse areas of expertise.