Apple Recruitment | Technical Specialist | B.E/ B.Tech/ M.E/ M.Tech

 Apple is an American Technology company established on April 1, 1976 by Steve Jobs, Steve Wozniak, and  Ronald Wayne. The organization headquarter’s are located in Cupertino, California, U.S. Around 520 retail stores are located all over world. The revenue of the firm is around US$365.82 billion. In this Apple Computer Company approximately 154,000 employees are working.

Jobrole & Description :

As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple.

When a customer needs assistance, you quickly assess their situation.

Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. At other times, you refer customers to support team members who get them up and running again.

 You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects.

 The entire store team benefits from your commitment to providing the best care for customers.

 By helping Apple maintain strong relationships with customers, you are instrumental to our success.

Skills :

Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members

Flexibility to regularly rotate through different technical specialities and skill sets

Ability to thrive on change as products evolve

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