Wipro Walkin Drive – Wipro is Conducting a walkin drive for the position of Non Voice Process. This is an excellent opportunity for freshers and Qualifications including Any Graduate/ MBA/ PGDM are eligible to apply. This walkin interview conducting on 22nd July 2024. The Job Location is in Hyderabad. For more information about Wipro Walkin Drive in Hyderabad, check the below sections.
| Company Name | Wipro |
| Job Role | Non Voice Process |
| Experience | Freshers |
| Qualifications | Any Graduate/ MBA/ PGDM |
| Package | 1.75 Lacs P.A. |
| Walkin Date | 22nd July 2024 |
| Industry Type | BPO/ Call Centre |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Non Voice |
| Category | Walkin |
| Location | Hyderabad |
Wipro Hiring Job descriptions
- Be responsible for primary user support and customer service
- Respond to queries from all calls, portals, emails, and chats from the client
- Become familiar with each client and their respective applications/ processes
- Learn fundamental operations of commonly used software, hardware, and other equipment
- Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
- Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits
- Manage all queries or escalate if not resolved as per the defined policies and framework
- Regular MIS & resolution log management on queries raised
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback, suggestions, or escalations by customers to the appropriate internal team
- Identify and suggest improvements in processes, procedures, etc.
Wipro Hiring Behavioral Competencies
- Effective Communication
- Detail Oriented
- Change Agility
- Client centricity
- Execution Excellence
- Passion for Results
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Age – For this recruitment, the candidate must be at least 18 years old. Candidates aged less than eighteen years cannot apply for this recruitment.
Selection Method – the candidate will be selected based on shortlisting/ assessment tests and virtual/ telephonic interviews. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via a registered mobile number or email ID.
Wipro Walkin Interview – Qualifications and Skills
- Should be excellent in English communication.
- Basic knowledge in Excel and on computer.
- Qualification- Graduation (should have all documents, PC & CMM Mandatory), Post-Graduation- Only MBA candidates are eligible).
- Graduation passed out of year 2021, 2022, 2023 & 2024 are only eligible to apply.
- Pursuing candidates are not eligible (Graduation or post-graduation).
- Only freshers are eligible to apply.
Wipro Walkin Drive 2024 Details
- Walkin Date: 22nd July 2024
- Walkin Time: 10.30 AM – 1.00 PM
- Walkin Address: Wipro campus, Gate no 2, 203, 115/1, ISB Rd, Opp. to Dominos, Financial District, Gachibowli, Nanakaramguda, Hyderabad, Telangana 500032.
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