Wipro Recruitment 2024 (Work From Home/Office – Hybrid, Private Job Update) for Various associate, process associate, service desk analyst and development specialist posts. All legible and interested candidates can apply on or before (17-03-2024). Further information about the Wipro recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
organization | Wipro |
Post Name | Associates |
Salary | 4-8 LPA |
Experience | Freshers/Experiences |
Batch | 2015 – 2024 |
Job Location | Work From Home |
Qualifications | Any Bachelor /Masters |
Official website | Click here |
Wipro Hiring Job descriptions
- Be responsible for primary user support and customer service
- Respond to queries from all calls, portals, emails, and chats from the client
- Become familiar with each client and their respective applications/ processes
- Learn fundamental operations of commonly used software, hardware, and other equipment
- Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
- Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits
- Manage all queries or escalate if not resolved as per the defined policies and framework
- Regular MIS & resolution log management on queries raised
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback, suggestions, or escalations by customers to the appropriate internal team
- Identify and suggest improvements in processes, procedures, etc.
Wipro Hiring Behavioral Competencies
- Effective Communication
- Detail Oriented
- Change Agility
- Client centricity
- Execution Excellence
- Passion for Results
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Age – For this recruitment, the candidate must be at least 18 years old. Candidates aged less than eighteen years cannot apply for this recruitment.
Selection Method – the candidate will be selected based on shortlisting/ assessment tests and virtual/ telephonic interviews. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via a registered mobile number or email ID.
Wipro Hiring Important Links
APPLY NOW | Click Here to Apply Online for Process Associate & Click Here to Apply Online for Development Specialist & Click Here to Apply Online for Associate (Gurugram Location) & Click Here to Apply Online for Associate (PAN India Location) & Click Here to Apply Online for Service Desk Analyst |
CHECK OUT SARKARI JOB UPDATES | CLICK HERE |
FOLLOW US ON INSTAGRAM | CLICK HERE |
JOIN US ON TELEGRAMS | CLICK HERE |
OFFICIALLY WEBSITES | CLICK HERE |
JOIN US ON LINKEDIN | CLICK HERE |
JOIN OUR YOUTUBE CHANNEL | CLICK HERE |
Important Information – Beware of fraudsters/scams as there are no charges/fees for private/MNC job vacancies. Suppose someone asks you for money or money to choose your company, consider it a scam.
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