BYJUs Hiring Customer Support Positions

 BYJUs Hiring Customer Support Positions Available. Any Graduate candidates can apply for the post.

BYJUs Hiring Job Description:

➢ Should be able to handle written communication with the student/teacher
➢ Responsible for Customer Satisfaction during the entire conversation
➢ Responsible for building relationships with the students and teachers to ensure end-to-end resolution is provided at one go
➢ Voice / Chat will be accountable for Real-Time resolution
➢ An email will be responsible for the adequately documented resolution
➢ Should be open to work in rotational shifts

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BYJUs Hiring Skill Required:

➢ Minimum of 1 year’s experience within a contact center environment.
➢ Experience in customer services with customers/clients.
➢ Strong Operations background in any of these industries – Ed-Tech, E-Commerce/Start-up, BPO/ITES, Telecom/ E-learning.
➢ Excellent communication skills (verbal & written)
➢ LoB Specific experience will be an advantage (Email/Chat/Voice)
➢ Technical Qualification will be added advantage

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