BYJUs Hiring Customer Support Positions Available. Any Graduate candidates can apply for the post.
|Post Name||Customer Support Positions|
|Salary||INR 5 LPA|
|Batch||2019 to 2023|
|Job Location||Work From Home|
|Qualifications||Any Graduate, PG|
|Official website||Click here|
BYJUs Hiring Job Description:
➢ Should be able to handle written communication with the student/teacher
➢ Responsible for Customer Satisfaction during the entire conversation
➢ Responsible for building relationships with the students and teachers to ensure end-to-end resolution is provided at one go
➢ Voice / Chat will be accountable for Real-Time resolution
➢ An email will be responsible for the adequately documented resolution
➢ Should be open to work in rotational shifts
Also, check out this Job Opening
BYJUs Hiring Skill Required:
➢ Minimum of 1 year’s experience within a contact center environment.
➢ Experience in customer services with customers/clients.
➢ Strong Operations background in any of these industries – Ed-Tech, E-Commerce/Start-up, BPO/ITES, Telecom/ E-learning.
➢ Excellent communication skills (verbal & written)
➢ LoB Specific experience will be an advantage (Email/Chat/Voice)
➢ Technical Qualification will be added advantage
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