Amazon is hiring Digital & Device Technical Support for Hyderabad Location. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
organization | Amazon |
Post Name | Digital & Device Technical Support |
Salary | INR 4 LPA |
Experience | Freshers/Experience |
Batch | 2017 to 2023 |
Job Location | Hyderabad |
Qualifications | Any Graduate/PG |
Official website | Click here |
Amazon hiring Knowledge & Skills RequiredCustomer Focus:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays, and events
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Amazon hiring Technical Aptitude:
- Familiarity with a variety of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
- In-depth knowledge of Wi-Fi technologies (Devices / Connectivity / Types)
- Working knowledge of all kinds of mobile and computer OS ( Mac / iOS / Windows )
- Ability to translate complex technical information/instructions into a simple language that would ensure seamless troubleshooting
- Basic awareness of Amazon’s Devices and Digital Services (Subscriptions)
- Awareness of the latest trends and developments in the technology industry
- Technically inclined with a drive to challenge existing processes and innovate
ALSO, CHECK OUT THESE OPENINGS
Genpact is hiring for Business Analyst – Data Science
The Better India is Hiring Copy Editors – Hindi | Work From Home
eBay hiring for Indirect Tax Analysts | Work From Home jobs
Amazon Hiring for Work From Home
Newsweek Hiring for Video Editor, Lifestyle & Entertainment | Work From Home job
OLX Hiring for Catalog Managers Work From Home jobs
Acquia Hiring for Account Management Coordinator
Fresh Prints Hiring for Ad Associates Work From Home Job
Sutherland Hiring for Lead Record To Report
Amazon hiring Communication Skills:
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills – the ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customer’s issues without distraction to resolution
- Good composition skills – the ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
Problem-Solving Skills:
- Effective problem-solving skills including decision-making, time management, and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business needs
- Ability to maintain composure in highly escalated situations
- Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service
Important Links
APPLY NOW | CLICK HERE |
CHECK OUT SARKARI JOB UPDATES | CLICK HERE |
FOLLOW US ON INSTAGRAM | CLICK HERE |
JOIN US ON TELEGRAMS | CLICK HERE |
OFFICIALLY WEBSITES | CLICK HERE |
JOIN US ON LINKEDIN | CLICK HERE |
JOIN OUR YOUTUBE CHANNEL | CLICK HERE |
