Cars24 is Hiring for C2B Associates | Calling Profile | Work From Home | Apply now

Cars24 Recruitment 2023 (Work From Home) for C2B Associate post. All legible and interested candidates can apply on or before. Further information about the Cars24 recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit, and all other details/ information about this post is mentioned in details below.

Role & Responsibilities

Understand customer needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply, and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

Requirements and skills

Basic knowledge of cars is an added advantage

Knowledge of customer relationship management (CRM) practices

Experience in sales or customer service is preferred

Problem-solving attitude

Excellent communication skills

Aptitude for fostering positive relationships

Teamwork and leadership skills

Customer-oriented mindset

BSc/BA in Business Administration or a similar field

Responsibilities

Understand customer needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply, and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

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