This is informed to all the candidates who are looking for work from home jobs Specially Girls and women then have great openings in HSBC, HSBC Is Officially hiring for the position of Customer Service Executive candidates who are 12th /Diploma/UG/PG From any Stream apply now for this opening, before filling the Online application form read all the details carefully.

Job Description

HSBC Recruitment 2022

Job Role & Responsibility

Impact on the Business/Function

Acquire and update knowledge on procedures on products.

Receive or make calls from or to customers (internal & external).

Provide information to customers based on requests made.

Use the Call model effectively and work within the Collections MOS Framework

Exhibit ownership of the business.

Build rapport with customers.

Ensure that the productivity and quality levels are achieved as per the standards set for the process.

Defuse irate customers and resolve challenging inquiries utilizing negotiation skills while following guidelines in an effort to

Leadership & Teamwork

Support achievement of team objectives.

Participate in the development of cohesive teams.

Foster development of co-workers.

Contribute to the creation of a supportive work environment driven by people-centric values.

Build professional relationships with colleagues in other areas.

Typical Targets and Measures

Major Challenges

Ensure quality and productivity standards are maintained.

Ability to learn and implement process updates or changes quickly and accurately.

Ability to understand and interpret numeric data.

Ability to multitask.

Qualification & Skills 

Should have passed the Higher Secondary School examination or the equivalent. Higher qualifications are not a bar provided aspirations are commensurate with the position

Ability to speak and understand English fluently

Ability to write business letters and reports.

Excellent conversational/ telephone skills.

Ability to learn quickly, retain and transfer knowledge appropriately.

Ability to understand and interpret numeric data.

Flexibility to work in shifts

Ability to build rapport with and relate to a broader range of people.

How To Apply for this HSBC OFF_campus hiring Customer Service Executive (Voice) position?

First and Foremost, read all the Mentionedall the details like Job Description, Qualifications, Role information, etc.

After reading, scroll down and click on the Apply Link.

You will be redirected to the official website.

Read all the details provided on the website carefully.

Scroll down and click on Apply button, and log in to your account if you have any. Otherwise, create a new one.

Upload your resume, enter all the required fields, and submit your application.

APPLY NOW

Hope you have successfully applied for HSBC Careers For Customer Service Executive. If you face any problems while going through the application process please do mention them in the comment section and let us know We reply back ASAP.