Infosys Recruitment 2023 (Private Job Update) for Various customer service representative (process executive) posts. All legible and interested candidates can apply. Further information about the Infosys recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below. Read all the mentioned details carefully.
|Customer Service Representative
|2018 to 2024
|Work From Home
|B.Com/M.Com/BBM/BBA Any UG/PG
Infosys Hiring responsibilities
• Should have good command and Fluency over English and Hindi + Any other regional language will be added advantage.
• Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Excellent verbal, written communication, interpretation and active listening skills
• Ability to quickly and efficiently assimilate process knowledge.
• Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.
• Should be comfortable working from office.
• Being proactive and show the utmost respect for customer’s time.
• Good time management, ensuring all contacts with customers add value
Infosys Hiring Educational Requirements
BPO Service Line
Infosys Hiring Additional Responsibilities:
Qualification:: B.Com/M.Com/BBM/BBA Time:: 8am to 8pm(Rotational Shifts) Number of days working:: 6 Days (1 day rotational off, apart from Sunday) Location: Mysore Experience level: 0 – 1 year
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