NTT DATA Recruitment for Help Desk Associate Apply now

NTT Data is hiring Helpdesk Associate for the Bangalore location. The candidate should be a graduate with 0 – 3 Years of experience. The required details are below, including the agenda, eligibility, procedure, and application process.

Job description

In this role, you will be Responsible For

– Perform unwrapping of the shareholder details or the entities involved in the company

• Record, Update and Escalate Support issues to the next level in a timely manner.
• Support all IT onboarding activities for end-users
• Work with our internal IT Teams on system testing, integration, and maintenance.
• Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team.
• Seek, Suggest, Evaluate, and implement process and technology improvements.
• Willing to learn & grow in other IT Business areas

Job Highlights

Excellent English is written and verbal communication skills.

• Exceptional customer service skills.

• Great Team player

• Great communication skills, comfortable working with various stakeholders 4,50,000

• Strong troubleshooting skills, bug-finding, and resolution

• Ability to work independently within a diverse global team

• IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite, and Microsoft Environment)

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